In the digital age of 2023, online reviews are becoming increasingly more important for businesses.

According to BrightLocal research, 91% of consumers read online reviews before making a purchase decision, and 84% trust online reviews as much as personal recommendations. Trustpilot is a well-known platform for customer reviews, but there are other alternatives worth considering such as SimplyReview, Testimonial.to, Facebook Ratings and Reviews, Google Reviews, and Feefo. Here are the top 5 alternatives to Trustpilot.

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‍SimplyReview

‍SimplyReview is a review platform specialized in video reviews.

It allows smaller businesses and health coaches to collect video testimonials, helping them showcase their happy customers and clients across their website and socials to convert more customers. Video reviews are a great way for businesses to build trust and connect with your audience. SimplyReview's main advantage over Trustpilot is the ability to provide video reviews that are more engaging and compelling than text reviews. SimplyReview has an intuitive interface and displaying the reviews on your website only takes a couple of minutes. Visit SimplyReview.com

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Testimonial‍

Testimonial.to is a review platform that allows companies of all sizes to collect and showcase video testimonials using different widgets.

Unlike SimplyReview, the content is not meant to be used for social media, but with a range of different widgets can be added to the business website. Testimonial.to integrates with various other platforms such as Shopify, Wix and WordPress, making it easy for businesses to showcase testimonials on their website. Visit Testimonial.

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‍Facebook ratings and reviews

‍Facebook Ratings and Reviews is a free and widely used platform that allows customers to leave company reviews on their Facebook page.

It is integrated with Facebook's social network, making it easy for businesses to connect with customers and respond to reviews. Facebook ratings and reviews are a great option for businesses looking to improve their online presence and reputation within Facebook only.

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Google reviews‍

Google Reviews is a free and widely used platform that allows a customer to leave a company review on Google.

Integrated with Google Maps and Search, it's easy for your customers to find and verify your business. Google Reviews are a great option for businesses looking to improve and expand on their online presence.

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Feefo‍

Feefo is a customer feedback and review platform that specializes in collecting and analyzing verified reviews.

This gives businesses the opportunity to collect real-time customer feedback and builds trust with potential customers. Feefo's unique selling point is its proprietary technology that verifies all reviews to ensure authenticity. Visit Feefo.

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Conclusion

In summary, Trustpilot is a popular platform for customer reviews, but there are other alternatives businesses can consider. SimplyReview and Testimonial.to that provide video reviews as well as Facebook Ratings and Reviews, Google Reviews, and Feefo are all great options that offer unique features and benefits. By using these platforms, businesses can improve their online reputation, build trust with potential customers, and ultimately increase their conversion. 

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